Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.org.
1) Where do you ship from?
We ship from our partner warehouses & factories located in the US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
2) How long will it take for my items to arrive?
It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location because our product supplier is located all over the world and it depends upon you which product you choose to ship, so have the patience for your product to arrive at you.
3) How long will it take to arrive on the tracking number?
It will take usually between 2-5 business days.
4) Where can I place an order from?
You can place an order online from your desktop, laptop, mobile from any country, we process orders Worldwide.
5) Is shipping really free?
Yes, in most cases but not in all. But paying shipping fees may happen in fast delivery if your product is big and >500 $ value.
6) Where is your company located?
We have an office in the beautiful country: India; Supply warehouses in the USA; High-Quality vendor contacts in China and the USA.
7) Which currency will I be charged in ?.
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
8) Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
9) Who can I contact if I have a problem with my order?
All inquiries can be forwarded to email@example.com
10) How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.
11) Is the checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
12) If I enter my email address will you sell my information?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
13) Will, I (the customer) have to pay customs duties?
For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
14) Further, if you have other query please feel free to ask us at firstname.lastname@example.org.